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Return Policy

 

Effective Date: January 1, 2025

 

At Sparks Cannabis, customer satisfaction is a top priority. Due to the nature of cannabis products and health regulations, all sales are final. However, we are committed to resolving any issues that may arise.

 

Returns & Exchanges

 

We do not accept returns or exchanges for any products unless one of the following applies:

The wrong product was delivered

The product arrived damaged or defective

The item is missing from your order

 

Requesting a Resolution

 

If you believe your order qualifies for a replacement or partial refund, please contact us within 24 hours of receiving your delivery:

Email: order@sparkscannabis.net

Phone: +12362334848

 

Include your order number, a description of the issue, and clear photos of the product/packaging.

 

We reserve the right to approve or deny any refund or replacement request at our discretion.

 

Non-Returnable Items

Opened or used products

Edibles, concentrates, or flower that have been tampered with

Products reported after 24 hours of delivery