Refund Policy
Return Policy
Effective Date: January 1, 2025
At Sparks Cannabis, customer satisfaction is a top priority. Due to the nature of cannabis products and health regulations, all sales are final. However, we are committed to resolving any issues that may arise.
Returns & Exchanges
We do not accept returns or exchanges for any products unless one of the following applies:
• The wrong product was delivered
• The product arrived damaged or defective
• The item is missing from your order
Requesting a Resolution
If you believe your order qualifies for a replacement or partial refund, please contact us within 24 hours of receiving your delivery:
• Email: order@sparkscannabis.net
• Phone: +12362334848
Include your order number, a description of the issue, and clear photos of the product/packaging.
We reserve the right to approve or deny any refund or replacement request at our discretion.
Non-Returnable Items
• Opened or used products
• Edibles, concentrates, or flower that have been tampered with
• Products reported after 24 hours of delivery