Refund Policy

Return Policy

Effective Date: January 1, 2025

At Sparks Cannabis, customer satisfaction is a top priority. Due to the nature of cannabis products and health regulations, all sales are final. However, we are committed to resolving any issues that may arise.

Returns & Exchanges

We do not accept returns or exchanges for any products unless one of the following applies:

• The wrong product was delivered

• The product arrived damaged or defective

• The item is missing from your order

Requesting a Resolution

If you believe your order qualifies for a replacement or partial refund, please contact us within 24 hours of receiving your delivery:

• Email: [email protected]

• Phone: +12362334848

Include your order number, a description of the issue, and clear photos of the product/packaging.

We reserve the right to approve or deny any refund or replacement request at our discretion.

Non-Returnable Items

• Opened or used products

• Edibles, concentrates, or flower that have been tampered with

• Products reported after 24 hours of delivery